Powering Global Delivery: How Balata Supports GSIs Across the Technology Lifecycle

Global System Integrators (GSIs) bring together complex technical systems—across EUC, data center, application, help desk, ITSM, and more—into a unified, functioning whole. They handle solution design, build, delivery, optimization, and ongoing support at a global scale.

With the volume and complexity of environments GSIs support daily, the need for a trusted, flexible, and responsive partner across the technology lifecycle is more important than ever.

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Critical Support for the World's Largest Enterprises

Balata empowers GSIs by delivering comprehensive support across all regions: Americas, EMEA, MEA, APAC, and beyond. We help GSIs reduce operational complexity, cut costs, and exceed customer expectations. Here’s how:

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1. Parts Availability at Scale

With forward stocking locations (FSLs) worldwide, we ensure mission-critical parts are always within reach. Our global footprint helps GSIs maximize uptime in even the most remote client environments.

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2. Minimally Disruptive Support

Modernization efforts often run alongside legacy infrastructure. Balata minimizes disruption by:

• Offering flexible support that adapts during migrations
• Eliminating unnecessary firmware prerequisites that OEMs enforce
• Avoiding delays that complicate already aggressive modernization timelines

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3. A Simplified Support Experience

GSIs manage a web of technical towers, from resident engineers to offshore teams.

Balata simplifies this complexity across multi-vendor environments with integrated support for Infrastructure (server/storage/network), professional services, hardware procurement, ITAD, and decommissioning

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 4. Flexible and Cost-Effective Commercial Models

GSIs are constantly challenged to reduce TCO and ease internal IT burden. Unlike vendors tied to rigid “list price” models, Balata offers a unique commercial structure backed by private funding. This enables year over year margin improvements and OpEx optimization, helping our GSI partners stay competitive where it matters most.

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5. Comprehensive Expertise & Global Delivery

Balata is your “one stop shop” for lifecycle support. We offer:

• Strategic guidance on third-party support for server, storage, and networking
• Legacy asset buybacks to unlock additional value
• Custom-configured hardware solutions
• Field services across 4,800+ engineers for global IMAC, site surveys, Smart Hands, wireless audits, and more

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The Balata Data Advantage: Why GSIs are Moving Off OEM Support

‍Transitioning server, storage, and network infrastructure from OEM support to Balata Data’s third-party maintenance offers benefits that extend well beyond cost savings:

1. Flexible Contracts: OEM contracts are often rigid and restrictive. Balata builds agreements around your needs, with options for month-to-month terms, custom SLAs, and     scalable coverage.‍
2. Lower Costs with Better Control: Our support model reduces maintenance spend and drives year-over-year OpEx savings. With predictable pricing, you gain long-term budget control and improved P&L. ‍
3. Fast, Priority Support: GSIs rely on responsive service to meet uptime commitments. Our global engineering team and local parts depots help resolve issues quickly and     minimize disruption‍
4. A Team That Feels Like a Partner: From sales to engineering, Balata is focused on delivering an exceptional experience. We act as an extension of your team, not just     another vendor.

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Committed to GSI Partnerships, Not Just Customers

‍Balata sells exclusively through GSIs and channel partners. We do not compete with our partners. We support and enable them. Our top GSI partners use Balata to:

• Win Competitive Accounts: TPM adds value alongside infrastructure services, helping GSIs stand out and take over existing accounts.‍
• Reallocate Budgets: Savings from TPM can be redirected toward modernization initiatives and critical project milestones.
• ‍Strengthen Client Trust: Consistent, premium support during high-pressure cutovers builds long-term confidence and loyalty

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Let’s Partner

Balata Data is committed to delivering value for both our GSI partners and their clients. Our global approach to the technology lifecycle blends technical expertise, cost efficiency, and high-touch service to create meaningful impact.

If you are a GSI looking to streamline support and unlock more value across your infrastructure program, let’s connect. Together, we can turn complexity into opportunity!